About Rate My Service

Built so every employee gets credit for great service.

We started Rate My Service after watching brilliant team members miss out on the recognition they deserved. Generic Google reviews praise "the restaurant" — they rarely praise the server who made the night. We built the missing layer.

How it works

Up and running in an afternoon.

Three steps from signup to your first piece of named feedback.

01

Set up your team

Add departments and employees in minutes. Bulk-upload via CSV or invite supervisors to manage their own teams.

02

Share your link or QR

Each employee gets a unique feedback URL and QR code. Print, sticker, embed — wherever your customer is.

03

Listen, analyze, act

See ratings and comments in real time. Department-level analytics, employee leaderboards, and downloadable reports.

Our mission

Recognition, in real time.

We believe the best service economies run on visible appreciation. When a waiter, nurse, trainer, or barista is named in a positive review, it shapes their day — and shapes how they show up tomorrow. Our job is to make that named, useful, actionable feedback feel as effortless as a tip.

What we believe

Principles that shape every decision.

Names over numbers

A five-star average is a story. Per-employee feedback is the plot.

Speed of insight

Reviews you read next month are anecdotes. Reviews you read today are decisions.

Privacy first

Customer data lives in your tenant, fully isolated. We never sell it. We never share it.

Built for the front line

Supervisors get only the data they need. Admins get the full picture. No spreadsheet gymnastics.

Calm interfaces

Dashboards that load fast, read clearly, and stop fighting for attention.

Local, not generic

Bilingual support, AED-first billing, GCC-aware service hours. Built where our customers live.

See it in your own dashboard.